Living Tips
You are now entering what will be a special period of your life. Halls are more than just a place to study, they offer the opportunity to make lifelong friends and experience a true sense of community.
Hall residents are expected to be considerate, self-disciplined, respectful of others, and maintain a healthy study and living environment. You will be with students from different countries and cultures, with diverse lifestyles and habits. Embracing respect and diversity is key to self-growth, learning and the common good.
Want to know more? Take a look at our tips below:
New Resident Tips
- Connect to Wi-Fi
Search “eduroam” and login with your ITSC Network Account. For details, click here. - Always bring along your HKUST Card & room key / key card
HK$10 service fee applies for door opening, even during fire drill exercise. - In case of loss of key / key card
Report to the Security Control Centre and Hall Office immediately. Replenishment of key / key card and card holder will be charged at $100 and $10 respectively. - Comply to hall rules
Don’t take any chances since disciplinary consequences would be imposed upon breaching of rules. Open Footer configuration options. - Tap water safety
The water supply in Hong Kong is amongst the safest in the world. But as the quality and maintenance of water pipes varies from building to building, you are suggested to fill water from dispenser. For details, click here. - Pest prevention
Keep your living space and common areas clean and free of food debris as an effective measure to discourage pests such as ants and cockroaches. Additionally, ensure that food is properly stored in sealed containers to prevent pests from contaminating your food.
Harmonious Roommate Relationships
Living with roommates with different backgrounds is not a simple task. Efforts need to be made to create a harmonious living environment.
- Self-Introduction upon Moving-in: Introduce yourself and get to know each other.
- Work out an agreement: It is better to share and agree with roommates what you prefer and the “bottom line”.
- Room Hygiene and Quiet Hours: Keep your room clean and tidy, courtesy hours after 11pm.
- Mutual Understanding and Respect: Do not assume your roommates have the same habits or lifestyle like yours. Try your best to put your feet in his/her shoes. Have an open conversation with your roommates and make the corresponding adjustment.
Elevating Hall Life
- Meet your Residence Master, Residential Life Officer and Hall Tutor: Find out who they are and tell them your expectation.
- Take part in activities: Various kinds of activities are organized for you to meet and to learn from your fellow hallmates.
- Organize activities: Grasp the opportunity to plan events for your fellow hallmates to share and to learn.
Repairs and Maintenance Made Easy
If you find any defects or damages in your room, you should:
- complete the defect report form here; OR
- report to the Hall Office directly.
Repair and maintenance will be arranged upon receiving your request.
Green Living
As a global citizen, everyone should take responsibility to protect the Earth.
In pursuit of paperless office, Student Housing and Residential Life Office seeks to reduce or eliminate the number of physical documents. One recent initiate is the Address Proof Self Service via the online hall system. Current hall residents can now generate the most recent address proof by themselves at HERE, upon the completion of check-in procedures. The proof of residence can either be downloaded and sent to designated emails, or residents can choose to print out directly. If true copies are required, please send us email to make a request (UG student: ughousing@ust.hk; PG student: pghousing@ust.hk).
Try your best to exercise REDUCE, RECYCLE, REUSE and REPLACE (4Rs) in daily hall life:
REDUCE
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RECYCLE
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REUSE
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REPLACE
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