News & Events

All PG residents are invited to take part in the User Feedback Survey for PG Residents (RY2025-2026)! This survey is designed to gather your valuable insights to enhance the services, facilities, and overall management of student housing. Your feedback is crucial in helping us improve the daily living experience in the PG Halls. The survey has been streamlined, requiring only around 5 minutes to complete. Rest assured that all responses will be handled with the utmost confidentiality. Exciting Lucky Draw Prizes! Upon completing the survey, you will automatically be entered into a lucky draw for a chance to win one of our new prizes: Grand Prize: 1 pair of AirPods Pro 3 Bonus Prizes: 10 fusion vouchers (valued at $200 each) The lucky draw results will be announced on this website around early July 2026, and winners will be individually notified via email. How to Participate: To share your feedback and enter the lucky draw, please click here to complete the survey by 23 June 2026. Thank you for your time and for helping us make our hall community better.   Read more

All UG residents are invited to take part in the User Feedback Survey for UG Residents (RY2025-2026)! This survey is designed to gather your valuable insights to enhance the services, facilities, and overall management of student housing. Your feedback is crucial in helping us improve the daily living experience in the UG Halls. The survey has been streamlined, requiring only around 5 minutes to complete. Rest assured that all responses will be handled with the utmost confidentiality. Exciting Lucky Draw Prizes! Upon completing the survey, you will automatically be entered into a lucky draw for a chance to win one of our new prizes: Grand Prize: 1 pair of AirPods Pro 3 Bonus Prizes: 10 fusion vouchers (valued at $200 each) The lucky draw results will be announced on this website around late June 2026, and winners will be individually notified via email. How to Participate: To share your feedback and enter the lucky draw, please click here to complete the survey by 9 June 2026. Thank you for your time and for helping us make our hall community better.   Read more

Hall Tutor Recruitment Exercise for Residential Year 2026-27 (Deadline: 5:30pm (HKT), 7 April 2026) Read more

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Hall Tutor Recruitment Exercise for Residential Year 2025-26 (Deadline: 5:30pm (HKT), 5 April 2025) Read more

SHRLO is launching a new venue booking system for Common Room 4 (G/F, UG Hall II) and Common Room 5+6 (1/F, UG Hall VI). SU - Affiliated Societies (SU), SSA Recognized Projects (SSARP) and Department-Associated Groups (DAG) may submit their booking applications before the Date of Use on or after 2 September 2024 via the following link: https://shbs.ust.hk/wdb/app.   There are two application types, while the endorsement and approval paths will remain the same as the current ones: SU - Affiliated Societies (SU) / SSA Recognized Projects (SSARP): Login via (a) project accounts (SU - Affiliated Societies) or (b) registered student accounts (SSA Recognized Projects). Endorsement/Approval Path: Submit application > Student Support & Activities Team (SSA) endorsement > Student Housing and Residential Life Office (SHRLO) approval. Department-Associated Groups (DAG): Login via registered student accounts. Endorsement/Approval Path: Submit application > Sponsor Department endorsement > Student Support & Activities Team (SSA) endorsement > SHRLO approval.   Once your booking is approved, designated users will be able to access the smart lock of Common Room 4 or Common Room 5+6 using their HKUST Card or the HKUST QR Code app. For your convenience, here is the link to the HKUST QR Code app: UST Smart Door Access Control System | Information Technology Services Center.     The booking system is synchronized with the Student Organization Information System (SOIS), and the on-list ex-co members will be pre-filled in the "Access Logs" column of the application, facilitating smart lock access if the application is approved. Applicants can also manually edit and add other students to this column if needed.   Please find the User Manual for detailed instructions here. Read more

The Estate Agents Authority (“EAA”) is concerned that recently some mainland students suffered monetary loss from a suspected fraud case involving renting flats in Hong Kong through an unlicensed estate agent. Please refer to the full press releases (in English and Simplified Chinese) as follows and also the authorized “licence list” on the EAA’s website (www.eaa.org.hk/en-us/Licence-list).   If you encounter any issues or difficulties in identifying off-campus accommodations, please contact the Off-Campus Housing Section at (852) 2358 8583 or via email at offcamphouse@ust.hk.   (Source: Appoint licensed estate agents to handle property transactions (eaa.org.hk)) (资料来源：委托持牌地产代理处理物业交易 (eaa.org.hk)) Read more

We are excited to announce the lottery results for the User Feedback Survey participants. Congratulations to the individuals listed in the table below, as they have won a $200 ParknShop cash coupon. To claim your prize, please visit the SHRLO Office (G/F, UG Hall II) and present your HKUST card. The redemption period is from 16 to 29 July 2024 (excluding Saturdays, Sundays and public holidays), during the following hours: Monday to Friday, 8:45am - 1:00pm and 2:00pm - 5:30pm Once again, congratulations! If you have any questions, please feel free to contact us at shrloinfo@ust.hk.   Lucky draw result for the User Feedback Survey for PG Residents Number SID 23 21035266 150 21069243 53 20834354 183 21024839 107 12267337 58 20992041 176 20938423 82 21021930 188 12271649 105 21068823 222 21038256 3 20830530 66 20909915 91 21006368 46 20539148 54 20985012 193 20492613 216 20871601 65 21028304 103 21029449   Read more