News for Residents

2024-08-28
SHRLO is launching a new venue booking system for Common Room 4 (G/F, UG Hall II) and Common Room 5+6 (1/F, UG Hall VI). SU - Affiliated Societies (SU), SSA Recognized Projects (SSARP) and Department-Associated Groups (DAG) may submit their booking applications before the Date of Use on or after 2 September 2024 via the following link: https://shbs.ust.hk/wdb/app.   There are two application types, while the endorsement and approval paths will remain the same as the current ones: SU - Affiliated Societies (SU) / SSA Recognized Projects (SSARP): Login via (a) project accounts (SU - Affiliated Societies) or (b) registered student accounts (SSA Recognized Projects). Endorsement/Approval Path: Submit application > Student Support & Activities Team (SSA) endorsement > Student Housing and Residential Life Office (SHRLO) approval. Department-Associated Groups (DAG): Login via registered student accounts. Endorsement/Approval Path: Submit application > Sponsor Department endorsement > Student Support & Activities Team (SSA) endorsement > SHRLO approval.   Once your booking is approved, designated users will be able to access the smart lock of Common Room 4 or Common Room 5+6 using their HKUST Card or the HKUST QR Code app. For your convenience, here is the link to the HKUST QR Code app: UST Smart Door Access Control System | Information Technology Services Center.     The booking system is synchronized with the Student Organization Information System (SOIS), and the on-list ex-co members will be pre-filled in the "Access Logs" column of the application, facilitating smart lock access if the application is approved. Applicants can also manually edit and add other students to this column if needed.   Please find the User Manual for detailed instructions here. Read more
2024-07-30
The Estate Agents Authority (“EAA”) is concerned that recently some mainland students suffered monetary loss from a suspected fraud case involving renting flats in Hong Kong through an unlicensed estate agent. Please refer to the full press releases (in English and Simplified Chinese) as follows and also the authorized “licence list” on the EAA’s website (www.eaa.org.hk/en-us/Licence-list).   If you encounter any issues or difficulties in identifying off-campus accommodations, please contact the Off-Campus Housing Section at (852) 2358 8583 or via email at offcamphouse@ust.hk.   (Source: Appoint licensed estate agents to handle property transactions (eaa.org.hk)) (资料来源:委托持牌地产代理处理物业交易 (eaa.org.hk)) Read more
2024-07-16
We are excited to announce the lottery results for the User Feedback Survey participants. Congratulations to the individuals listed in the table below, as they have won a $200 ParknShop cash coupon. To claim your prize, please visit the SHRLO Office (G/F, UG Hall II) and present your HKUST card. The redemption period is from 16 to 29 July 2024 (excluding Saturdays, Sundays and public holidays), during the following hours: Monday to Friday, 8:45am - 1:00pm and 2:00pm - 5:30pm Once again, congratulations! If you have any questions, please feel free to contact us at shrloinfo@ust.hk.   Lucky draw result for the User Feedback Survey for PG Residents Number SID 23 21035266 150 21069243 53 20834354 183 21024839 107 12267337 58 20992041 176 20938423 82 21021930 188 12271649 105 21068823 222 21038256 3 20830530 66 20909915 91 21006368 46 20539148 54 20985012 193 20492613 216 20871601 65 21028304 103 21029449   Read more
2024-06-27
We are excited to announce the lottery results for the User Feedback Survey participants. Congratulations to the individuals listed in the table below, as they have won a $200 ParknShop cash coupon. To claim your prize, please visit the SHRLO Office (G/F, UG Hall II) and present your HKUST card. The redemption period is from 27 June 2024 to 10 July 2024 (excluding Saturdays, Sundays and public holidays), during the following hours: -  8:45am - 1:00pm and 2:00pm - 5:30pm Once again, congratulations! If you have any questions, please feel free to contact us at shrloinfo@ust.hk .   Lucky draw result for the User Feedback Survey for UG Residents Number SID 32 20948246 29 20833207 409 20760620 302 20953605 199 20987709 17 20856534 387 20730649 238 21015852 491 21059793 18 20747991 298 20331883 56 20845987 21 20986183 303 21063897 166 20794891 395 20963258 178 21077111 423 20962931 363 21064592 273 21078579     Read more
2024-06-17
All PG residents are invited to take part in the User Feedback Survey for PG Residents (Spring 2024), which is designed to gather your valuable insights to enhance the service and management of student housing. Your feedback is crucial in helping us improve the overall living experience in PG Halls. The survey will only require approximately 10 minutes of your time, and all responses will be treated with strict confidentiality. Upon completing the survey, you will automatically be entered into a lucky draw. We are offering 20 chances to win $200 ParknShop cash coupons! The lucky draw results will be announced on this website in late July 2024. Winners will also be individually notified via email. To participate in the survey and have a chance to win, please click here. The survey must be completed by 30 June 2024.   Read more
2024-05-29
All UG residents are invited to take part in the User Feedback Survey for UG Residents (Spring 2024), which is designed to gather your valuable insights to enhance the service and management of student housing. Your feedback is crucial in helping us improve the overall living experience in UG Halls. The survey will only require approximately 10 minutes of your time, and all responses will be treated with strict confidentiality. Upon completing the survey, you will automatically be entered into a lucky draw. We are offering 20 chances to win $200 ParknShop cash coupons! The lucky draw results will be announced on this website in late June 2024. Winners will also be individually notified via email. To participate in the survey and have a chance to win, please click here. The survey must be completed by 11 June 2024.   Read more
2024-03-11

Hall Tutor Recruitment Exercise for Residential Year 2024-25 (Deadline: 5:30pm (HKT), 5 April 2024)

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2024-03-04
We are excited to announce the lucky draw results for the User Feedback Survey conducted among UG and PG residents. Congratulations to the individuals listed in the table below, as they have won a $100 ParknShop cash coupon. To claim your prize, please visit the UG2 G/F SHRLO Office and present your HKUST card. The redemption period is from 1st March 2024 to 7th March 2024 (excluding Saturdays and Sundays), during the following hours: Monday to Friday: 8:45 am - 1:00 pm and 2:00 pm - 5:30 pm   Once again, congratulations! If you have any questions, please feel free to contact us at hugokan@ust.hk.   Lucky draw result for the User Feedback Survey for UG Residents Number SID 2 20732867 61 20859926 101 20863898 205 20986664 210 20966016 313 20952194 330 21051727 380 21017135 415 20804139 426 20930495 449 21052563 454 20893893 470 20960799 491 21056545 613 20744133 623 20760462 626 21057185 682 21054523 717 21033127 728 21056131   Lucky draw result for the User Feedback Survey for PG Residents Number SID 14 20892710 65 20837306 67 20988478 70 21009401 75 20993447 94 20756708 127 20758067 139 21046071 149 21029449 163 20449032 179 20745759 187 20969458 188 20975653 195 20474910 201 20644527 212 20814160 232 20994609 243 20968959 254 21034729 270 20869830 Read more
2024-01-29

Hall/ Room Swapping for Spring 2023-24 commence from 1 to 8 February 2024

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2024-01-24

Invitation to submit User Feedback Survey for UG Residents (Fall 2023)

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